Help Center
What materials do you use for the customized rigid box?
Visit our Shop to get an instant quote or submit an enquiry to get a custom quote. Once payment is made and your artwork is approved, we'll start production. If you need a dieline template or sample before production, learn more here.
What is your lead time?
Customized orders are typically produced within 10-15 working days. The regular customized orders are shipped by express couriers, such as UPS, FedEx, TNT, EMS, and DPD. Transit time is about 8-15 working days to deliver them by air shipping method.
Are there any other shipping methods besides air and express?
We also offer the sea or railway shipping method options. If ship by sea, about 30-40 working days to deliver them. If shipped by railway, about 40-60 working days to deliver them. Regarding the accurate production and shipping lead time, please kindly note to contact our sales.
Do you provide samples?
Yes, we do. Our exsiting samples are free, delivery cost will be paid by your side. If you need customized sample, sample proof cost will be charged accordingly.
How do I measure box and packaging dimensions?
Help
What colors can I choose for suede jewelry pouch?
We offer more than 250 suede / velvet fabric colors to choose for personalized suede velvet jewelry pouches.
What colors can I choose for suede jewelry pouch?
We offer more than 250 suede / velvet fabric colors to choose for personalized suede velvet jewelry pouches.
What colors can I choose for microfiber jewelry...
We offer more than 250 microfiber fabric colors to choose for personalized microfiber jewelry pouches. Our regular microfiber fabric is 250gsm, about 0.6mm thickness. It is enough thick and good to...
What colors can I choose for microfiber jewelry...
We offer more than 250 microfiber fabric colors to choose for personalized microfiber jewelry pouches. Our regular microfiber fabric is 250gsm, about 0.6mm thickness. It is enough thick and good to...
What Is Production Lead Time?
On Ordinary season, for any order less than 2000pcs, our production lead time is 10-14 working days, and the rush turnaround option is 8 working days. If orders of 2000...
What Is Production Lead Time?
On Ordinary season, for any order less than 2000pcs, our production lead time is 10-14 working days, and the rush turnaround option is 8 working days. If orders of 2000...
What Is The Delivery Time?
For standard express courier, 7-10 working days typically to deliver them. For the fastest options, about 3-5 working days to deliver them by DHL, FedEx IP, or UPS saver. But...
What Is The Delivery Time?
For standard express courier, 7-10 working days typically to deliver them. For the fastest options, about 3-5 working days to deliver them by DHL, FedEx IP, or UPS saver. But...
What Is The Sample Lead Time?
If ship existing samples, about 3-5 working days to arrange, then about 7-10 working days to deliver them. If we custom sample with your design, about 9-15 working days to...
What Is The Sample Lead Time?
If ship existing samples, about 3-5 working days to arrange, then about 7-10 working days to deliver them. If we custom sample with your design, about 9-15 working days to...
What Is Difference Betwwen Digital Printing Sam...
For digital printing sample, there is some color difference with mass production products. But the sample fee will be lower a lot. If custom production-grade sample, we need to open...
What Is Difference Betwwen Digital Printing Sam...
For digital printing sample, there is some color difference with mass production products. But the sample fee will be lower a lot. If custom production-grade sample, we need to open...