Help Center

What materials do you use for the customized rigid box?

Visit our Shop to get an instant quote or submit an enquiry to get a custom quote. Once payment is made and your artwork is approved, we'll start production. If you need a dieline template or sample before production, learn more here.

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What is your lead time?

Customized orders are typically produced within 10-15 working days. The regular customized orders are shipped by express couriers, such as UPS, FedEx, TNT, EMS, and DPD. Transit time is about 8-15 working days to deliver them by air shipping method. 

Are there any other shipping methods besides air and express?

We also offer the sea or railway shipping method options. If ship by sea, about 30-40 working days to deliver them. If shipped by railway, about 40-60 working days to deliver them. Regarding the accurate production and shipping lead time, please kindly note to contact our sales.

Do you provide samples?

Yes, we do. Our exsiting samples are free, delivery cost will be paid by your side. If you need customized sample, sample proof cost will be charged accordingly.

How do I measure box and packaging dimensions?