1. What do we do with your information?
When you purchase something from PackFancy, we collect the personal and business information you give us, which can include your name, business name, address, email address, and phone number.
When you visit our website, we also automatically receive your internet protocol (IP) address and other basic information about your browser, operating system, and device, which helps us provide better support and improve your experience with PackFancy’s products. With your consent, we may also send you emails about our products, services, and other updates.
We will never sell your Personal Information to any third party.
2. Consent, Permissions, Disclosures
When you provide us with your personal or business information to complete a transaction, get a quote, verify or charge your credit/debit card; place an order, or arrange for a delivery, you are giving us consent to collect, store, and use that information for your benefit and/or to improve our services and offerings.
We post customer testimonials and comments on our Website, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial. We will also ask for your direct expressed consent if we are requesting your personal or business information for any other purpose.
-We will not use the collection of users’ personal information as the main purpose.
-Without your consent, we will not use your personal information or pictures for advertising.
At any time, you can withdraw your consent for PackFancy’s continued collection, use, or disclosure of your information, at any time, by contacting us at info@PackFancy.com. PackFancy reserves the right to retain any information previously collected for the purposes of completing any orders or resolving any disputes, as well as for aggregated data analytics.
3. Order information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, Paypal), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify and Paypal.
4. Third-party Services
The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal and business information will be handled.
In order to protect your information, we take reasonable precautions to ensure the protection against loss, misuse, disclosure, and alteration. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. When you enter sensitive information (such as your password), we encrypt that information in transit using industry-standard Transport Layer Security (SSL) encryption technology.
Credit/debit card information and banking information for payments that you input as part of your checkout process is transmitted directly to our secure merchant processor using their best practices and security. PackFancy does not keep or have access to full credit/debit card numbers or bank account identification for processing during online checkout or at any other time.
In the event that PackFancy is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide products and services to you.
7. Questions and Contact
Yiwu PackFancy Packaging Co., Ltd
1st, Unit 3, Building 2, Yi’an 2nd District, Houzhai Street, YiWu, Zhejiang 322008, China
+86 183 2909 2593